I wrote a post a few weeks ago about how slow Microsoft’s Support people were in getting back to me to resolve an issue I have with Windows Live OneCare.
The other day they sent me an email which said:
Case Reference Number: 1039327169
Unfortunately we have been unsuccessful in resolving your issue at this time; therefore I can confirm I am closing this case as unresolved.
I’m sorry, what? That’s it?
Microsoft are just giving up?
Windows Live OneCare is such a piece of junk that Microsoft themselves can’t even support it?
This doesn’t auger well for the rest of their Windows Live offerings.