In his response Tim apologises to IT@Cork:
I apologize to IT@Cork for the organizational failure that led to them getting a legal letter rather than a simple email query or phone call.
Thanks Tim, I will accept your apology on behalf of IT@Cork.
Tim goes on to say that he believes I owe him an apology
I think Tom owes us an apology for the way he responded.
He is right, of course – I should have dropped him an email first rather than posting on the blog. Frankly, it didn’t occur to me. Sorry Tim.
I did the same thing to Tracy Sheridan after I had problems participating in her initial Waxxi interactive podcast with Robert Scoble and Shel Israel. I had her email address as well but I blogged. Should I have emailed her? Possibly but blogging has become my natural response to events like this.
Maybe I need to re-think how I respond, in the future.