Tomâ€™s on holidays, Iâ€™ll be your host for today. My nameâ€™s Frank P, you might remember me from such blogs as â€œBifSniff.comâ€,â€ FestivalShirts.net/blogâ€ and â€œAonach.com/chatterâ€.
If you fancy being bounced around in telephone hell for a little while, try and call up the Irish Dell Outlet Store about the possibility of purchasing a machine on the UK outlet Store…
First you go through the usual press 1,2 or 3 etc… you’ll get through to teleperson one who will half listen to you and put you through to ‘someone who can help’… teleperson two will then half listen to you in a very bored manner and explain that you are through to the wrong person and if you want to buy a refurb machine you need to speak to someone in the Outlet Store. After you explain that you were through to the Outlet Store originally, you will be put through to teleperson three who turns out to be from the UK Outlet Store. He will listen to your question and explain that if you’re in Ireland you need to call the Irish Outlet Store – this is the UK Outlet store. He will patch you through to where you started, and after pressing the appropriate numbers you will be through to teleperson four – an Irish lady who talks to you as if you are stupid, stupid, stupid. At this point you will be bored and frustrated and, because of the day that’s in it, somewhat amused. The Irish lady will explain that there are two sites. One for the UK, and one for Ireland. No, of course you can’t purchase a machine from the UK Outlet store, that’s for people in the UK. There are no words to describe the patronising manner in which she will explain this to you.
If you’re in the mood, you can pretend to be as stupid as she believes you to be and keep her on the line for at least as long as you were in telephone hell for.