Tag: supplychain

The Importance of Compliance and Sustainability in Supply Chain Management with Topo Solutions

As the host of the Digital Supply Chain podcast, I’m always on the lookout for guests who can offer unique insights and expertise on the subject of supply chain management. Recently, I had the pleasure of welcoming Tobias Grabler, the COO of Topo Solutions, to the show. In this episode, Tobias introduces Topo Solutions as a SaaS company that provides a digital platform for end-to-end supply chain management.

Topo Solutions is a cloud-based solution that covers the entire journey of a product from sourcing to quality management, compliance, and sustainability. With offices in Hong Kong and the US, Topo Solutions primarily serves clients in Europe, but is expanding into the US market. The company celebrated its 10-year anniversary last year and has been growing rapidly, with a move to a larger office space in Hong Kong in 2022.

One of the things that sets Topo Solutions apart is its flexible approach to implementation. They can either implement everything for the customer, hand it over to the customer to build everything themselves, or start and then have the customer take over. They also offer templates for certain areas and allow for an empty canvas to build tools for the customer’s specific supply chain needs. The platform is also low-code, empowering business users, as IT and developer resources are often scarce.

Topo Solutions is designed for the consumer goods industry, and can be applied across various product groups, allowing users to go into nitty-gritty details. The platform starts with product ideas and helps buyers and product managers communicate with suppliers, getting feedback on minimum order quantities, prices, and logistics information. It can serve as an order management system for organizations without existing systems and is a collaboration platform that connects suppliers, third-party service providers, and team members for production follow-ups, project management, and quality control.

Another key focus of Topo Solutions is compliance and sustainability, including supplier onboarding, self-assessments, certificate management, and the ability to run audits. The platform is framework agnostic and can connect to various platforms such as BSCI and Sedex for audit data. It also allows for collaboration with suppliers to trigger corrective actions and improve sustainability. Topo covers topics such as packaging, circular economy, traceability, and chemical management, helping customers get more transparency and prevent issues.

Tobias mentions the importance of carbon emissions and how Topo Solutions is helping customers collect CO2 emissions from the supply chain. He also highlights Topo’s success stories, including their work with Puma for quality management, the implementation for the biggest European shoe retailer Deichmann for the German Due Diligence Supply Chain Act, and the sourcing arm of the Rewe group. Tobias explains Topo’s vision to become the most efficient and powerful supply chain platform in the market, with a focus on sustainability and compliance. He believes that a holistic approach to sustainability is important, as it encompasses social and environmental components, and notes that tackling a broad area is essential to avoid the appearance of greenwashing.

It was great to have Tobias on the show, and I’m excited to share this episode with you. If you’re interested in learning more about digital supply chain management and the role of technology in this field, I encourage you to give this episode a listen.

If you enjoy this episode, please consider following the podcast and sharing it with others who may be interested. And as always, if you find the podcast of value, and you’d like to help me continue to make episodes like this one, you can go to the podcast’s Support page and become a Digital Supply Chain podcast Supporter for less than the cost of a cup of coffee!

Thank you!

Photo credit Jason Rosenberg on Flickr

Supply Chain Opportunities in Times of Uncertainty: Insights from CEO Greg Price of Shipwell

I am excited to share that on my latest podcast episode, I had the pleasure of speaking with Greg Price, CEO of Shipwell. We discussed a range of topics related to the current state and future of the supply chain industry.

One of the key takeaways from our conversation was the importance of strong leadership in navigating the uncertain and rapidly-changing landscape of the industry. Greg emphasized that in times of economic uncertainty and recession, it’s crucial to take a step back and look at the bigger picture in order to identify opportunities and drive positive outcomes.

Another highlight of our conversation was the discussion on the role of technology in the supply chain. Greg shared insights on how Shipwell is using cutting-edge technology to streamline operations and improve efficiency for their clients. He also highlighted the importance of data and analytics in making informed decisions and staying ahead of the competition.

We also touched on the impact of the COVID-19 pandemic on the supply chain and the ways in which it has accelerated the adoption of digital solutions. Greg shared his thoughts on how the industry will continue to evolve post-pandemic and the opportunities that lie ahead.

My 5 key takeaways from this episode:

  1. Strong leadership is crucial for success in the supply chain industry, especially during recessionary and inflationary environments.
  2. It is important to take a step back and assess areas and elements in the supply chain that need to be focused on in order to drive positive outcomes.
  3. In order to stay competitive and ensure job security, it is important to continuously drive impact and results in the supply chain.
  4. Cost efficiency and future-proofing are key areas to focus on in order to optimize supply chain performance.
  5. Collaboration and open communication with peers and superiors is vital in order to drive progress and success in the supply chain industry.

Overall, it was an enlightening conversation and I believe our listeners will find it incredibly valuable. I encourage you to give it a listen and let me know your thoughts.

I also want to thank Greg for taking the time to speak with me and for sharing his valuable insights. If you are interested in learning more about Shipwell or connecting with Greg, you can reach him at greg@shipwell.com or visit their website at shipwell.com.

And remember to follow and support the podcast, as I will continue to bring you valuable content and expert guests in the field of supply chain.

Image credit: Word Cloud by Epic Top 10

Streamlining Supply Chain Issue Resolution with Riptide’s Three-Way Text Platform

In today’s episode of the Digital Supply Chain podcast I had the pleasure of speaking with Doug Marinaro, the CEO and co-founder of Riptide, a three-way text platform for issue resolution.

Doug shared the story of how Riptide came about, starting from the simple idea that a lot of problems could be solved before they become failures if the right people come together in a conversation. He and his co-founder, a small businessman in San Francisco, had previously been applying messaging to his auto repair and towing businesses, and saw dramatic improvements in his ability to satisfy customers. From there, they decided to expand this concept of messaging to be applied more broadly in the context of business and transactions.

Doug went on to explain that Riptide is different from consumer messaging apps like WhatsApp or Telegram, as it allows businesses to have control over who’s in the conversation, where the information about the conversation goes, and the conversation workflow. This allows businesses to automate the conversation and also give the people responsible for the success of that service, the ability to control the conversation and the participants.

Riptide is currently being used in roadside service, delivery, field service, and home services. Doug shared an example of last mile delivery, as this is where Riptide’s solution applies the most. He highlighted that the intersection of instant gratification with complexity is where Riptide’s solution is most valuable, as customers have an expectation of getting an answer immediately and getting their delivery instantly, but the process of actually accomplishing that delivery can be complex and difficult to manage. Riptide’s solution allows businesses to have control over the customer journey, and to have the right participants in the conversation at the right moment, which ultimately leads to a positive end-to-end customer experience.

Doug also discussed Riptide’s expansion plans, and how the solution can be used globally. He mentioned that Riptide is currently only available in North America, but they are talking to customers all around the world who have heard about what they’re doing and the universality of this problem. The good news is that the telecom services that they work with are robust and global, which will allow them to rapidly expand into other countries.

Riptide is a web-based app, so there’s nothing that needs to be installed on your computers, and it allows for the consumer to use the messaging app that’s already on their phones. This makes it easy for businesses to integrate Riptide into their ecosystem, and to provide real-time visibility on every conversation that’s happening. This data is collected and can be mined, and Riptide generates dashboards on usage by different parties, on response rates, and on how long it takes a person to read a message. This data can also be used for dispute resolution and to apply machine learning models that will allow businesses to insert chatbots into the conversation.

Overall, Riptide would appear to be a valuable solution for businesses looking to have control over the customer journey and to ensure a positive end-to-end customer experience. Tune in to the episode to learn more and to hear Doug’s insights on how Riptide can help your business.

And of course, be sure to follow the Digital Supply Chain podcast in your podcast app of choice to stay up-to-date on the latest trends and best practices in Supply Chain.

Photo credit Sarah Marriage on Flickr

Maximize your Supply Chain Industry Exposure with my Podcast Sponsorship Packages

I am delighted to announce that my Digital Supply Chain podcast – the number one podcast showcasing thought leadership, and best practices in Supply Chain is now offering sponsorship packages for companies looking to gain exposure to my highly engaged audience.

As a twice-weekly podcast that focuses on the latest trends and developments in the supply chain industry, I have built a strong following of professionals in the field. With over 240,000 total downloads, and a number 1 ranking on Google and other major search engines for the search term “supply chain podcast,” I believe that these sponsorship packages are a great opportunity for companies to establish themselves as thought leaders in the industry.

My sponsorship packages include:

  1. The ability to brand episodes as “The Digital Supply Chain podcast – this episode sponsored by [sponsor company name]”
  2. The opportunity for the sponsor to choose the guest for the podcast
  3. A full transcription of the episode (this is extremely useful for accessibility, search engine optimisation, and for subsequent write-ups of the episode)
  4. Podcast show notes including links to websites, social media accounts for the sponsor
  5. A comprehensive blog post summarising the episode
  6. An audiogram for each episode with a soundbite from the podcast to be shared with the sponsor
  7. Embed code for each episode to be shared with the sponsor
  8. Three tweets and Mastodon posts per episode containing the audiogram and a link to the episode
  9. A LinkedIn post with the episode highlights, the audiogram, and a link to the episode

We understand that every company is unique, which is why I am happy to work with you to create a sponsorship package that fits your specific needs and budget. Prices for the packages are available on application.

If you’re interested in having your brand associated with the leading Supply Chain podcast, learning more about these sponsorship packages and how I can help your company gain exposure and establish yourself as a thought leader in the supply chain industry, please don’t hesitate to contact me.

Apple, cloud computing, and enterprise supply chain management

Solar power

Apple’s recent announcements around renewables and supply chain transparency, put the major cloud providers to shame.

Apple had a couple of interesting announcements last week. The first was that they were investing $848m in a 130MW solar farm being built by First Solar in California. With this investment, Apple enters into a 25 year power purchase agreement with the solar farm, guaranteeing income for the solar farm, and securing Apple’s energy bills for the next 25 years in California. According to First Solar this is the largest agreement in the industry to provide clean energy to a commercial end user, and it will provide enough energy for Apple to fully power its headquarters, operations and retail stores in California, with renewable energy.

For it’s data centers, which hosts Apple’s iCloud, App Store, and iTunes content, Apple uses 100% locally generated, renewable energy. It’s Maiden, North Carolina data centre, for example, uses a combination of biogas fuel cells and two 20‑megawatt solar arrays — the largest privately owned renewable energy installation in the US, according to Apple. And it is now investing another $55 million in a third, 100-acre 17.5MW plant for the facility. You can find details of Apple’s other data centre facilities, and how they are powered by renewables, here.

Apple's Maiden Data Center Solar Array

The second announcement from Apple was the publication of its 2015 Supplier Responsibility Progress Report (highlights here, full PDF here). Apple has been criticised in the past for workers rights violations in its supply chain, so it is good to see Apple taking very real steps, positive, to address this. The amout of detail, the steps taken, and the levels of transparency in the report are impressive.

On underage labour, for instance, Apple’s policy requires that

any supplier found hiring underage workers fund the worker’s safe return home. Suppliers also have to fully finance the worker’s education at a school chosen by the worker and his or her family, continue to pay the worker’s wages, and offer the worker a job when he or she reaches the legal age. Of more than 1.6 million workers covered in 633 audits in 2014, 16 cases of underage labor were discovered at six facilities — and all were successfully remediated.

Apple also has strict policies around work week hours, health and safety, sourcing of conflict minerals, and the environment. In order to increase its transparency, Apple publishes its Supplier Code of Conduct, its Supplier Responsibility Standards, its Conflict Minerals Standard, as well as a list of its smelter suppliers and its top 200 suppliers amongst other documents. And Apple’s comprehensive list of environmental reports are published here.

What does this have to do with cloud computing and the enterprise supply chain management?

Well, Apple recently partnered with IBM in order to expand its userbase into the enterprise space. And it has opened its iWork office suite to anyone with an Apple ID, no Apple device required – though this was long overdue.

Comparing Apple’s cloud offerings to actual enterprise cloud players (or any cloud players, for that matter), you see there’s a yawning chasm in terms of transparency, reporting, and commitment to renewables.

Of the main enterprise cloud players:

  • Microsoft publish their Citizenship Report here [PDF]. And while it is a decent enough report, it doesn’t go into anything like the level of detail that Apple does. On page 53 of this report Microsoft mention that 47% of the energy it purchases is renewable. It does purchase renewable energy certificates for the other 53% so it can report that it is carbon neutral.
  • Google doesn’t produce a corporate sustainability report. Instead it has this page which outlines some of the work it does in the community. Information on Google’s energy breakdown is sparse. What is published is found on the Google Green site, where we find that although Google has many investments in renewable energy, and Google has been carbon neutral since 2007, Google’s actual percentage of renewables is only 35%.
  • IBM has a good history of producing corporate reports (though it still hasn’t published its report for 2014). However on the energy conservation section of IBM’s corporate report, IBM reports that sources 17% of its electricity came from renewable sources in 2013. However, they go on to note that this does not include the energy data of Softlayer – IBM’s cloud platform.

Cloud Providers Energy and Transparency

  • And finally, Amazon, who have arguably the largest cloud computing footprint of any of the providers, is the worst performer in terms of reporting, and likely in terms of emissions. The only page where Amazon mentions emissions, claims that it has three carbon neutral regions, but fails to say how they have achieved this status (or whether they are third party audited as such). The same page also claims that “AWS has a long-term commitment to achieve 100% renewable energy usage for our global infrastructure footprint” but it fails to give any time frame for this commitment, or any other details on how it plans to get there.

Taking into account last November’s historic deal between the US and China on carbon reductions, and the upcoming Paris Climate Change Conference in December this year (2015), where there are very likely to be binding international agreements on carbon reductions. This will lead inevitably to increased requirements for CO2 reporting from the supply chain.

With that in mind, including the % renewable energy as one of the factors when choosing a cloud provider, would be a very wise move.

UPDATE:
As pointed out to me on Twitter:

In that case, you could always go with GreenQloud. GreenQloud bill themselves as a drop-in AWS replacement and being based in Iceland their electricity is 100% renewable.

(Cross-posted @ GreenMonk: the blog)