Tag: Blogging

Full feeds lead to more page views

TechDirt has an article explaining why full feeds lead to more page views on your site than partial feeds.

From the article:

Full text feeds makes the reading process much easier. It means it’s that much more likely that someone reads the full piece and actually understands what’s being said — which makes it much, much, much more likely that they’ll then forward it on to someone else, or blog about it themselves, or post it to Digg or Reddit or Slashdot or Fark or any other such thing — and that generates more traffic and interest and page views from new readers, who we hope subscribe to the RSS feed and become regular readers as well. The whole idea is that by making it easier and easier for anyone to read and fully grasp our content, the more likely they are to spread it via word of mouth, and that tends to lead to much greater adoption than by limiting what we give to our readers and begging them to come to our site if they want to read more than a sentence or two.

I have long had full feeds on this site and have written numerous times about the merit of full feeds.

Further, I don’t subscribe to any sites which only publish partial feeds – it is a waste of my time having to click through to read the full article on the original site.

You can be sure I am not the only one who thinks this way!

Sky Handling Partners engage in fraud and libel against blogger? – contd

Sky Handling Partners have a shitstorm on their hands.

Yesterday someone in their organisation committed computer fraud (a criminal offense)  and libel against Damien Mulley – seemingly in revenge for a post he published where he outlined how poorly they treated him after losing his luggage!

Now, instead of trying to engage with Damien. Instead of contacting him and saying, “Look Damien, we’re really sorry about this – what can we do to make it right?” Or “Look Damien, we dropped the ball and you had a bad customer experience, we know we have issues and are working to address them. Would you like to be a member of our Customer Service Improvement Committee and work with us to create a better experience for all our clients?”

No.

Instead of that, what do they do? They set their lawyers on him, demanding that he take down his posts about them!

Good God, just who advises these people?

First they piss off one of the more influential people in the country. And then they try to gag him when he complains! Clueless personified.

This is likely to be a real Man bites Dog. We are used to hearing stories of Blogger sued by Large Corporation but this looks increasingly likely to be the first Large Corporation sued by Blogger story.

Go for it Damien.

How to increase traffic to your blog

One of the questions which comes up often when I am giving talks about blogs is how to increase traffic to your blog.

Well, Trent Hamm has written a 10-step program which he followed to take his blog  from 0 to 12,000 subscribers in six months.

There are some great tips in there – I especially like the ‘Listen to Del.icio.us’ point:

The most valuable content that a blogger can create is the type of content that readers want to come back to time and time again and also that they want to share with others. These pieces will continually provide value to you, and the surest way to identify such content is to know how many people have saved a particular post at del.icio.us. I keep track of this by using Feedburner’s site statistics package and enabling the “flare” that shows this information. Posts that have del.icio.us bookmarks are usually the ones I use as guidelines for what works on my blog – if I try something different and no one bookmarks it, I usually realize that it’s a bad idea. I’ve found that time and time again, del.icio.us is the best barometer of good content.

Absolutely agree, Del.icio.us is a phenomenally powerful filter for quality material. It is another Mechanical Turk in action.

Sky Handling Partners engage in fraud and libel against blogger?

Sky Handling Partners lost Damien Mulley’s bag recently.

When Damien called to complain, they lied to him on the phone and showed a level of customer contempt which begs the question of how they are still in business.

Damien blogged about his treatment by them and their poor customer relations.

What do they do in return?

They sign him up for a load of gay dating websites with, as Damien put it in his own post, “rather interesting profile descriptions” – I can only imagine.

Damien phoned them to ask them about this. When he was getting nowhere he reminded them that:

signing up to dating websites using my details was fraud and I could happily call the Gardai and let them sort it out. Quoting from Criminal Justice (Theft and Fraud Offences) Act,. 2001 to the lady seemed to make her take the matter seriously. I also pointed out I felt that posting untrue details about me on at least 3 websites was not on, especially what was written and I said I felt I was libeled

Fraud is a criminal offense so Damien would be well within his rights to call the Gardaí and have them investigate. The fact that he feels he was libeled means that he can sue as well.

Sky Handling Partners have exposed themselves to being sued for libel and a criminal investigation for fraud.

Why didn’t they just apologise?

Google now controls more of my info!

Google has agreed to purchase Feedburner – the rss feed management company for $100m according to Mike Arrington in a post over on TechCrunch.

According to Mike:

The information we have is that the deal is now under a binding term sheet and will close in 2-3 weeks, and there is nothing that can really derail it at this point.

Great news for the guys in FeedBurner but now that Google owns another digital slice of my life I can’t help wondering what other feed management companies are out there (eggs, baskets, etc.) and can I integrate their services into my blogs as easily as FeedBurner?

Technorati resurrects the Marquee tag…

Technorati have overhauled their site completely. Some of the changes are great and some we could do without, frankly!

The best change is that they have drastically sped up the site. I dunno did they add more servers or simply optimise their queries (I suspect the latter) but the site and particularly searches are now running a whole lot faster.

The next great change is that they have moved the blog searches to a page of its own. You can now find blog searches at s.technorati.com. The searches return relevant results and make subscribing to searches a whole lot easier than heretofore.

On the downside, on the main Technorati page they have a scrolling bar of tags along the top – make it stop! I thought we had killed of the Marquee tag people!!!

New Technorati homepage

Overall, the new design seems to be getting the thumbs up from most reviewers. This can only be good as with the rollout of Google’s excellent Blogsearch tool, reasons for using Technorati were becoming fewer and fewer.

Blog training course discussion area

Paul O’Mahony is one of the people sitting in on the Blog Training Course I am running for it@cork. Paul has been blogging for a while now and I first met him at the Irish Blog Awards earlier this year.

Paul made a suggestion in the comments on his own blog that I put up:

something up on your blog about the course, so that people on the course can have a place where they could comment. I’m thinking that I may not be the only person on the course who would like to keep track of how I’m getting on with loading RSS for example. If there was one central place where we could put reports on progress, we could thereby learn from each other. I don’t mean set you up in a Q&A situation – that would be outside the remit of the course – but give everyone an opportunity to experience social networking

Initially I thought a wiki might be more suitable for this purpose but as this is a blog training course, let’s do it through the comments of this post. So, as Paul suggests, if you are on the course and want to share thoughts, suggestions, criticisms, whatever about the course, use the comments of this post to do so.

Site re-brand

Tom Raftery’s Social Media is the new title of this blog.

The old title, Tom Raftery’s I.T. Views, was more appropriate when I started the blog as my consultancy business was more techie then. With my consultancy business focussed almost entirely on Social Media now, I knew I had to make a change. Plus there is a much more widespread awareness of the term Social Media now.

I wanted to call it Tom Raftery’s Social Media Stuff or something similar, but the text in the title was starting to cover the seagull on the right!

Then I figured, Tom Raftery’s Social Media is short, sweet and to the point.

And so, a new blog title is born!

Update: D’oh! I forgot to update the blog title in FeedBurner – thanks a million Jonathan for alerting me, updated now. If I have forgotten anything else, please don’t hesitate to let me know!
Update2: D’oh! again. Thanks to thebigman87 for pointing out that I messed up the link to Jonathan’s blog (fixed now).

BarCamp Dublin was great

I attended BarCamp Dublin at the weekend and it was a fantastic day – kudos to the organisers (Paul, Elly, Joe, Paul, and Eoghan).

I was waylaid in the corridors several times so I didn’t get to as many talks as I would have liked.

I did get to good friend and TCD law lecturer Eoin O’Dell‘s talk on the law, and how it relates to blogging. It was very sobering (and I hadn’t even had a drink!) and very entertaining at the same time! Eoin told us the only way to ensure we weren’t likely to be sued for something we publish online is not to publish anything online!

I also got to Darren Barefoot‘s presentation on Social Media which was excellent, as you’d expect from Darren, despite the wifi letting him down.

I spent the next couple of hours catching up with people and unfortunately I missed Eoghan‘s talk on usability 🙁

After lunch I listened eagerly to John Ward‘s fascinating story of selling Web 2.0 technologies to financial institutions. Well done John, no mean feat.

Then we had a panel discussion on social media. I was on the panel with Sean, Darren and Karlin. We had a highly interactive and wide-ranging discussion which touched on everything from Cavalier King Charles Spaniel forums (no, really!) to blog comment spam.

After the panel discussion it was time for my presentation on CIX. I was pleasantly surprised by how many people stayed awake during a presentation on data centre energy efficiency strategies and a hair-brained carbon neutrality strategy!

After this, I was interviewed for a podcast by Ina (missing out on Krishna‘s talk – sorry Krishna).

Then we retired to the Lord Edward pub.

Unfortunately I couldn’t stay long as I had to catch the train back to Cork but it was shaping up to be a good night when I left.