Category: hosting

  • Site moved to new server

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    by

    Tom Raftery
    in ,

    I moved this site onto a new server last night (since my former hosting company told me they no longer wanted my business). I have to say, it seems to be far faster as a result (not really surprising – there are far fewer sites on this server). Let me know if you come across…

  • Just to clarify

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    by

    Tom Raftery
    in , ,

    I have heard it back that the reason for my recent posts about Blacknight is nothing to do with my poor customer service experience but rather because I am trying to bully Blacknight into becoming a customer of CIX!!! In case anyone else has heard this ridiculous rumour and has put any stock in it…

  • Hosting 365 and customer service

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    by

    Tom Raftery
    in ,

    I haven’t written about Hosting365‘s customer service before now as I have no direct experience of it. I don’t host with Hosting365. However their reputation for customer service has been far from stellar. Almost as bad as Irish Broadband’s, I’m told. Recently appointed marketing director of Hosting365, Ed Byrne is determined to change that. In…

  • Blacknight Solutions don't tolerate criticism

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    by

    Tom Raftery
    in ,

    Blacknight Solutions contacted me this afternoon and asked me to move all my sites off their servers. They no longer want my business. Why? Because I criticised their customer service after they lost all my podcasts, didn’t tell me about it until I discovered it a couple of weeks later, and when I did report…