Category: blacknight

  • Just to clarify

    —

    by

    Tom Raftery
    in , ,

    I have heard it back that the reason for my recent posts about Blacknight is nothing to do with my poor customer service experience but rather because I am trying to bully Blacknight into becoming a customer of CIX!!! In case anyone else has heard this ridiculous rumour and has put any stock in it…

  • Blacknight Solutions don't tolerate criticism

    —

    by

    Tom Raftery
    in ,

    Blacknight Solutions contacted me this afternoon and asked me to move all my sites off their servers. They no longer want my business. Why? Because I criticised their customer service after they lost all my podcasts, didn’t tell me about it until I discovered it a couple of weeks later, and when I did report…