Nokia BL-5C battery replacement page broken!

Nokia have issued a product recall for 46 million of its BL-5C batteries.

Seemingly a short-circuit, while charging can “in rare cases” cause the battery to overheat and “dislodge”.

The battery is used in the following Nokia phones:
Nokia 1100, Nokia 1100c, Nokia 1101, Nokia 1108, Nokia 1110, Nokia 1112, Nokia 1255, Nokia 1315, Nokia 1600, Nokia 2112, Nokia 2118, Nokia 2255, Nokia 2272, Nokia 2275, Nokia 2300, Nokia 2300c, Nokia 2310, Nokia 2355, Nokia 2600, Nokia 2610, Nokia 2610b, Nokia 2626, Nokia 3100, Nokia 3105, Nokia 3120, Nokia 3125, Nokia 6030, Nokia 6085, Nokia 6086, Nokia 6108, Nokia 6175i, Nokia 6178i, Nokia 6230, Nokia 6230i, Nokia 6270, Nokia 6600, Nokia 6620, Nokia 6630, Nokia 6631, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 6820, Nokia 6822, Nokia 7610, Nokia N70, Nokia N71, Nokia N72, Nokia N91, Nokia E50, Nokia E60

Nokia have set up a web page where you can check to see if your battery is one of the 46 million affected batteries – however, the page is not functioning.

When I entered the 26 digit number from the BL-5C battery of my Nokia N70 and pressed Submit, as instructed, the page simply refreshed with no information on whether the battery needs to be replaced or not. 😦

I assume that means the battery is not affected but a piece of text confirming that would be nice.

UPDATE: – This site is not related to Nokia in any way. Please don’t leave details of your battery here. I have no way of telling if your battery is faulty.

64 thoughts on “Nokia BL-5C battery replacement page broken!”

  1. Tom that page isn’t working properly for you, you might want to try another browser…

    Correct behaviour (which both myself and most people are seeing) is that the page will change upon submission and give the following message if the battery is not affected:

    Product Advisory: Nokia BL-5C battery

    Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced.

  2. Thanks Elly,

    I tried this page in Firefox, Safari, Opera, and Flock and it failed in all of them!

    However, after reading your comment I also tried it in Camino and I got the following message –

    Your battery may be replaced.

    Please fill in your contact information below. We will send you a replacement battery with instructions on how to return your old battery. To ensure proper disposal, all recipients of a replacement battery hereby agree to return the old battery in the envelope provided.

    I don’t know if the failure of the page was due to the fact that my battery is faulty or, more likely, I was on a Mac.

    If you are on a Mac Camino seems to be the only browser that this page will function properly for.

  3. hy i m vijay
    j-1937-38, jahangir puri
    delhi-110033
    i used nokia-6670 & my batt. no. is
    0670400363563m315521809322.
    my mo. no. is 09871684047

  4. I too tried giving my battery number and returned to same damn page… I then tried giving 26 junk characters (all alphabets) and was thrown to a page that said

    Product Advisory: Nokia BL-5C battery

    Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced.

    So does that mean my battery does required replacement… Today’s newspaper tells that less than 4% of batteries presented to dealers were eligible for replacement… I hope they were not using this page to verify if the battery is the one or not…

    Let’s pray that if it didnot explode for last 15 months it continues to do so…

  5. Please let me know mu battery needs a replacement or not my battery no. is 0670400382066
    N286A2TQ81180

  6. Please let me know mu battery needs a replacement or not my battery no. is 0670400382066
    N286A2TQ81180

    my cell no. is 9418289898

  7. BL5C NUMBER IS 0670400462040N313C30427630
    H NO:16-11-754
    CHINTAL,
    WARANGAL,
    ANDHRA PRADESH,
    INDIA.

  8. dear
    sir,
    please let me know my battery needs replacement or not my battery no.M495110396018
    MY MOBILE NO. 919984238876
    AZAMGARH UTTER PRADEH (INDIA)

  9. my battery no. is 0670400363563N283513105653.
    my address is B-3/190,Nr Bhajanpura Thana,Yamuna Vihar,Delhi-53. plz replace my battery as soon as possible.

  10. my BL 5C battery no. is 0670400363563N283513105653.
    my address is B-3/190,Nr Bhajanpura Thana,Yamuna Vihar,Delhi-53. plz replace my battery as soon as possible.

  11. my BL 5C battery no. is 0670400363563N283513105653.
    my address is B-3/190,Nr Bhajanpura Thana,Yamuna Vihar,Delhi-53. my mobile model is 2310 and no. 9911176562.
    plz replace my battery as soon as possible.

  12. my BL 5C battery no. is 0670400363563N281723100467.
    my address is -7 hazinagar govt.qtr,post-hazinagar,dist-24pgs(north),pin-743135 my mobile model is 2600 and no. 9836484933.
    plz replace my battery as soon as possible.

  13. I have a battery of series BL-5C the number of which is 0670400363563N391413107121. I have registered it with you 10 days ago for your promised replacement. Nothing happened till 29 Aug 2007.
    What should I do ?

  14. I have a defective nokia battery of the series BL-5C the number of which is 0670400363563N391413107121. I have already registered it with you for replacement nearly 10 days ago. I heard nothing till date from your end. What should I do ?

  15. My battery is of BL5C series and the 26 characters number is
    0670400363563 N324613109172 please let me know if you will replace? How much time it will take to replace.Thank you

  16. hi, my nokia BL-5C battery no is 0670400363563N252413107747
    I want to know that my battery is right or not?
    reply me on my e-mail address as soon as possible.
    thanking you.

  17. hi,my nokia BL-5C no is 0670400363563N125312803899
    I want to know that my battery is right or not?
    thanking you.

  18. Hi,

    My battery is not falling within the specified period. But shall I consider that my battery is safe or shall it be replced? How can it be replced?

    Battery no. is 0670400462040N431C10440113

  19. My battery is not falling within the specified period. Shall I consider that my battery is safe or shall it be replced? If it needs replacement, please let me know.

    Battery no. is 0670400462040N431C10440113

  20. I have NOKIA6630 & my BL_5c battery no. is 0670400363563M394211808835.Please check and replace if necessary.

  21. no news for my battery replacement… 0670400363563N351623210737… heres my mobile number 639266860733

  22. Karnataka Turned components pvt ltd
    no-60/7 opp ARC parcel service
    Huskur road off hosur road,Electronic city post
    Bangalore-560100.

  23. dear sir/Madam

    i send a sms to5555 my nokia batery 26 no’s digit ie;0670400363563n317643107623 my adress mentioned as Karnataka Turned components pvt ltd
    n0-60/7 opp A.R.C parcel service,huskur road off hosur road,Electronic city post Bangalore-560100 10 days back,but still i did’nt get the batery,pls do the needfull

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