What are Apple saying about this serious quality issue with one of their flagship products? Well according to Appleâ€™s Senior Vice President of Worldwide Product Marketing Phil Schiller:
We have received very few calls from customers reporting this problem â€“ we do not think this is a widespread issue. If customers are concerned about scratching we suggest they use one of the many iPod nano cases to protect their iPod.
Sorry, what? Why not just tell people to leave it in the box? Or better yet – leave it in the store window.
I have a feeling that’s the decision more and more potential iPod customers will make.
If you have a scratched iPod Nano, you can get rid of the scratches using Brasso!