Southern keep their passengers!

Southern are “a different kind of train company” they tell us – they are a rail company in the south of England who have found a novel way to keep their customers.

According to their website they are “introducing modern and more reliable trains” – sounds good until you realise that the way they are holding on to their passengers is by not opening the train doors to release the passengers!

Southern are introducing hi-tech satellite systems on their new trains to monitor where trains are and open the doors automatically when they stop at a station. However, these new systems have been failing according to a report by the BBC.

I guess this is one way of keeping your customers!