Tag: innovation

MV EverGiven ship blocking the Suez Canal
Digital Supply Chain

The Next Big Leap: Autonomous Supply Chains
MV EverGiven ship blocking the Suez Canal

In the world of supply chains, a transformation is underway. I recently had an intriguing conversation on the Digital Supply Chain podcast with Sanjay Sharma, CEO of Roambee, a company at the forefront of this transformation. Sanjay and his team are harnessing the power of real-time data, AI, and machine learning to reimagine and reshape supply chains, paving the way to a future where supply chains are not just automated, but fully autonomous.

An autonomous supply chain sounds like something out of a sci-fi movie, doesn’t it? But the reality is closer than you might think. Autonomous supply chains represent an era where our supply chains can analyze, learn, and make decisions independently. This has massive implications for efficiency, resilience, and agility in our global logistics systems.

During our conversation, Sanjay shared an enlightening example of how an autonomous supply chain could potentially manage disruptions. Remember the Suez Canal incident? That one seemingly small event had an enormous ripple effect on global supply chains. But what if we could model the impact of such micro events and extrapolate them into macro models, allowing us to predict, and more importantly, prepare for their effects? “Can I take that event and start looking at macro models such as would there be an impact on pricing?” Sanjay pondered.

This is exactly where Roambee comes into the picture. They’re working with advanced technologies like graphical neural networks combined with AI, ML, and RPA to build a new generation of network propagation detection systems.

Starting your journey towards digitizing your supply chain might seem daunting, but Sanjay’s advice is surprisingly simple: “Start with the basics of simply lighting up your supply chain and identifying the glitches… That itself will get you 50% of your, towards your ambition of digitizing the supply chain.”

In the end, it all comes down to this: the path to revolutionizing your supply chain starts with understanding and enhancing your current operations. The first step towards an autonomous supply chain is bringing visibility to your existing one.

We’re on the cusp of a new era in supply chain management, with the concept of autonomous supply chains fast transitioning from fiction to reality. Leaders like Sanjay Sharma and companies like Roambee are spearheading this change, taking us closer to a future where our supply chains are smarter, more responsive, and amazingly autonomous.

Want to delve deeper into the future of autonomous supply chains? I invite you to listen to the full episode of the Digital Supply Chain podcast for more insights and in-depth discussion. Join us as we explore this exciting journey together.

Call to Action: Don’t get left behind! Tune into the full episode of the Digital Supply Chain podcast with Sanjay Sharma here and stay ahead of the curve in the supply chain transformation journey.

If you enjoyed this episode, please consider following the podcast and sharing it with others who may be interested. And as always, if you find the podcast of value, and you’d like to help me continue to make episodes like this one, you can go to the podcast’s Support page and become a Digital Supply Chain podcast Supporter for less than the cost of a cup of coffee!

And if you’re interested in having your brand associated with the leading Supply Chain podcast, don’t hesitate to check out these sponsorship packages and how I can help your company gain exposure and establish yourself as a thought leader in the supply chain industry, please don’t hesitate to get in touch.

Thank you!

Sugar close-up
Climate Change, Climate Confident

Sweet Proteins: A Tasty Solution to Climate Change and Health Crises

In the latest episode of my Climate Confident podcast, I had an enthralling conversation with Ali Wing, CEO of Oobli, who introduced us to the fascinating world of sweet proteins. These zero-calorie proteins not only offer a healthier alternative to traditional sugars but also hold the potential to address the growing concerns around climate change and the global health crisis caused by obesity and diabetes.

A Sweet Revolution

Oobli’s innovation lies in harnessing the power of precision fermentation to produce sweet proteins. This process is not only sustainable but also significantly reduces greenhouse gas emissions and resource usage compared to conventional sugar production methods. Ali explained that sweet proteins have been part of nature for millions of years, and Oobli aims to make them accessible to the masses, offering a sweet solution for people with dietary restrictions, such as diabetics.

Global Impact

One of the most striking takeaways from our conversation is the potential for sweet proteins to revolutionize the food industry and contribute to a more sustainable future. As Ali mentions, “The biggest challenge that our cousins in meat and dairy have, and I’m a huge advocate of all of them, particularly from a climate point of view, is you still don’t have consumers adopting at a fast enough rate. Whereas in sugar and sugar alternatives, you have consumers looking every which way.”

This indicates a unique opportunity for sweet proteins to gain rapid adoption among consumers, leading to a massive shift in the way we consume and produce sweeteners, ultimately benefiting the environment.

Sweet Applications

Oobli is just beginning to explore the potential applications of sweet proteins. Currently, they’re focusing on chocolates and fruity sweet teas. However, Ali believes that sweet proteins have a particularly significant role to play in the beverage industry. She notes that 40% of our daily added sugar comes from liquids, which has been the primary change in our diets over the last 20 to 40 years.

“Taking [sugar] out and just filling the rest with water is a very quick fit. But it’s also a good reminder for everybody when they think about where they are with their overall health equation is really paying attention to the sugar load in drinks.”

Call to Action

I encourage you to listen to the full episode of the Climate Confident podcast to hear more about Oobli’s journey, the incredible potential of sweet proteins, and how they can play a pivotal role in addressing climate change and global health crises.

Listen to the full episode here or look for Climate Confident in your podcast app of choice, and it will be the most recent episode.

Sweet proteins are an exciting innovation that can help us combat climate change while improving our health. It’s time to embrace this sweet revolution and create a more sustainable, healthier future for all.

Finally, if you value receiving weekly actionable insights on sustainability and climate, you can always sign up to be a Supporter of the podcast for less than the cost of a cup of coffee.

Stay climate confident, and let’s make a change together!

Photo credit Tom Coates on Flickr

Grab rider in Vietnam
Digital Supply Chain

Digital Transformation and Sustainability in Southeast Asian Logistics

In this episode of the Digital Supply Chain podcast, I had the pleasure of interviewing Nick Bartlett, Director of CBIP Logistics. Nick shared his wealth of knowledge and expertise about the logistics industry in Southeast Asia, and specifically, the role of digitization and sustainability in shaping the future of the industry.

One key insight that Nick emphasized throughout the episode was the importance of digitization in streamlining logistics operations. He noted that CBIP has been at the forefront of incorporating digital solutions into their operations, which has helped them to stay ahead of the curve in the highly competitive industry. By utilizing digital tools, CBIP is able to offer their clients a more efficient and cost-effective solution, while also reducing waste and improving sustainability.

Another key aspect of the episode was the discussion of CBIP’s work with Deliveroo, a food delivery company with a complex supply chain that includes everything from restaurant equipment to ghost kitchens. Nick highlighted how CBIP has supported Deliveroo over the past five years, starting with just a few delivery points in Hong Kong and growing to a full regional logistics program that includes forecasting, replenishment, warehousing, and delivery across four markets in Asia.

This case study is a prime example of the value that CBIP can bring to businesses looking to streamline their logistics operations. With their expertise in digital solutions and sustainability, they are able to offer a centralized 4PL model that is both cost-efficient and easy to manage.

One of the most striking quotes from Nick during the episode was when he said, “we’re in this industry to provide something different, a different type of operating model and solution for our customers.” This statement truly encapsulates the innovative spirit of CBIP and their commitment to delivering the best possible service to their clients.

In conclusion, this episode of the Digital Supply Chain podcast provides a wealth of information and insights about the logistics industry in Southeast Asia, and the role of digitization and sustainability in shaping its future. If you are interested in learning more about this topic, I highly encourage you to listen to the full episode and visit the CBIP Logistics website for more information. You can also connect with Nick on LinkedIn and Twitter.

So, what are you waiting for? Join me in exploring the exciting world of Southeast Asian logistics and the role of digitization and sustainability in shaping its future. Tune in now to the full episode of the Digital Supply Chain podcast.

If you enjoy this episode, please consider following the podcast and sharing it with others who may be interested. And as always, if you find the podcast of value, and you’d like to help me continue to make episodes like this one, you can go to the podcast’s Support page and become a Digital Supply Chain podcast Supporter for less than the cost of a cup of coffee!

And if you’re interested in having your brand associated with the leading Supply Chain podcast, don’t hesitate to check out these sponsorship packages and how I can help your company gain exposure and establish yourself as a thought leader in the supply chain industry, please don’t hesitate to get in touch.

Thank you!

Photo credit Tim Caynes on Flickr

Digital Supply Chain podcast screenshot
Digital Supply Chain

Unleashing the Power of ChatGPT and AI in Supply Chain

As the host of the Digital Supply Chain podcast, I am always on the lookout for innovative ways to improve and streamline the supply chain process. That’s why I was excited to welcome Doug Marinaro from Riptide on the latest episode to discuss the potential uses of ChatGPT and AI in the supply chain. And for the first time, a video version of this podcast is available at https://youtu.be/UB8HQ-ZfjYo

ChatGPT, an advanced language model developed by OpenAI, has the potential to revolutionize the way we approach supply chain management. In our conversation, Doug and I dive into the various ways that ChatGPT can be utilized in the supply chain, from helping to streamline communication and decision-making processes to providing data analysis and even helping with forecasting and planning.

One of the most exciting potential uses of ChatGPT in the supply chain is its ability to improve communication. The model’s advanced language capabilities can help supply chain professionals quickly and efficiently respond to customer inquiries and provide insightful and professional responses to emails. This not only saves time, but also helps to ensure that all communication is well thought out and professional.

Another potential use of ChatGPT in the supply chain is its ability to provide data analysis and insights. With its advanced language and analytical capabilities, ChatGPT can help supply chain professionals quickly and accurately analyze large amounts of data to make informed decisions. This can be particularly useful in areas such as demand forecasting, where ChatGPT can help predict future demand for products based on historical data and current market trends.

In addition to its data analysis capabilities, ChatGPT can also help with planning and decision-making in the supply chain. By providing real-time data and insights, ChatGPT can help supply chain professionals make informed decisions about everything from inventory management to production scheduling.

Despite its many potential uses, ChatGPT is still a relatively new technology, and there are certainly some challenges to be addressed. For example, there have been some concerns about the accuracy of the model’s responses, particularly when dealing with complex questions. However, as Doug mentioned in our conversation, these issues are being addressed through updates and improvements to the model, and the future looks bright for ChatGPT and its potential uses in the supply chain.

In conclusion, the potential uses of ChatGPT and AI in the supply chain are exciting and wide-ranging. From improving communication to providing data analysis and insights, there are many ways that ChatGPT can help streamline and improve the supply chain process. If you’re interested in learning more about the potential uses of ChatGPT and AI in the supply chain, I highly encourage you to listen to the latest episode of the Digital Supply Chain podcast.

If you enjoy this episode, please consider following the podcast and sharing it with others who may be interested. And as always, if you find the podcast of value, and you’d like to help me continue to make episodes like this one, you can go to the podcast’s Support page and become a Digital Supply Chain podcast Supporter for less than the cost of a cup of coffee!

And if you’re interested in having your brand associated with the leading Supply Chain podcast, don’t hesitate to check out these sponsorship packages and how I can help your company gain exposure and establish yourself as a thought leader in the supply chain industry, please don’t hesitate to get in touch.

Thank you!

Customs House
Digital Supply Chain

Making Waves in International Trade: The Benefits of AI in Simplifying Customs Processes

Hello everyone! As the host of the Digital Supply Chain podcast, I’ve been exploring the latest trends and innovations in the world of supply chain management and logistics. Recently, I had the pleasure of speaking with Oscar Morales, the CEO of Sifty, a company that is leading the charge in the use of AI and ML to simplify customs processes for customs brokers and improve efficiency in international trade.

In our conversation, Oscar highlighted the importance of data and the role it plays in the logistics industry. He explained that the more data that is shared about the various variables involved in an import/export transaction, the better the AI systems can become. This is because the more information that is fed into these systems, the better the outcome will be. This is why Sifty is dedicated to curating data automatically to extract the relevant information and provide its customers with actionable insights.

One of the major pain points that customs brokers face is the time-consuming and often complicated process of clearing goods through customs. Sifty is changing this by using AI and ML to automate many of the tasks that were once performed manually. This not only saves time, but it also reduces the risk of errors, making the entire process more efficient and streamlined.

Oscar also discussed the potential of the “digital ecosystem” in the logistics industry and how Sifty is working towards becoming the “operating system of the logistics industry”. By connecting with other participants in the industry and sharing data, Sifty is able to create better products and offer its customers a set of interconnected AI solutions to increase their efficiency.

One of the key takeaways from my conversation with Oscar is that Sifty is all about efficiency. The company produces software to decrease the time spent on certain bottlenecks in the customs process and make it easier for customs brokers. Sifty uses a lot of machine learning and advanced technologies, but it also works with humans, as the human element is critical for the efficiency of the technology to be effective.

Another important point that Oscar made was that there is often a fear surrounding AI and how it may replace jobs in various industries. However, he believes that this is not the case with Sifty. In fact, Sifty needs humans to be successful, as they play a crucial role in ensuring that the technology is used effectively.

In conclusion, the use of AI and ML in the customs process is a game-changer for customs brokers and those involved in international trade. By simplifying the process and reducing the risk of errors, companies can save time and increase efficiency, leading to increased revenue. If you’re a supply chain professional, I highly recommend checking out Sifty and learning more about the incredible work they’re doing in this space. And of course, be sure to listen to the podcast episode with Oscar Morales to hear more about this exciting topic!

If you enjoy this episode, please consider following the podcast and sharing it with others who may be interested. And as always, if you find the podcast of value, and you’d like to help me continue to make episodes like this one, you can go to the podcast’s Support page and become a Digital Supply Chain podcast Supporter for less than the cost of a cup of coffee!

And if you’re interested in having your brand associated with the leading Supply Chain podcast, don’t hesitate to check out these sponsorship packages and how I can help your company gain exposure and establish yourself as a thought leader in the supply chain industry, please don’t hesitate to get in touch.

Thank you!

Photo credit Shawn Harquail on Flickr

Bridgette McAdoo profile pic
Climate Confident, sustainability

From Bronze to Gold: How Genesys is Driving Sustainability in Its Supply Chain with Bridgette McAdoo

I recently had the opportunity to host Bridgette McAdoo, the Chief Sustainability Officer of Genesys, on my Climate Confident podcast. Bridgette is a seasoned sustainability professional who has been in the field for over 15 years. During the episode, she shared her insights on the role of sustainability in business and the future of ESG (Environmental, Social, and Governance) reporting.

Bridgette explained how her role as CSO of Genesys came to be. It was a top-down approach from the CEO and Chief Strategy Officer, who wanted the company to be rooted in empathy and sustainability. This is a stark contrast to the typical scenario where a CSO role is created as a result of a crisis or a regulatory requirement. Bridgette shared that the CEO and Chief Strategy Officer’s commitment to sustainability makes her job much easier, and this, in turn, allows the company to focus on its core objective – reducing its carbon footprint.

One of the highlights of the episode was Bridgette’s discussion on the differences between sustainability, ESG, and CSR (Corporate Social Responsibility). She believes that ESG has gained momentum as it is tied to investor relations and how companies are financially reviewed. On the other hand, CSR is usually associated with community engagement and volunteerism. Bridgette argues that the term sustainability has been diluted and the idea is to have a holistic approach that integrates all the different elements rather than separating them into different teams.

Bridgette agrees that ESG leads to increased employee engagement, lower cost of attracting and retaining customers, and happy investors. Surveys have shown that 70% of employees and consumers are looking for sustainable and responsible companies. ESG has also had a significant impact on finance, as impact investing and ESG investing have tripled in the past few years, making it easier for companies to access capital.

McAdoo speaks about the reporting of sustainability and the difficulty in measuring it compared to traditional financial reporting. She believes that in the next 5-10 years, sustainability reporting will be similar to financial reporting. However, there is currently a lack of standards in ESG reporting which is causing some ambiguity. McAdoo shared that at Genesys, sustainability is supported from the top by CEO Tony Bates and Chief Strategy Officer Peter Graf, as well as from ground level employees through various initiatives, such as sustainability ambassadors and community volunteerism.

Bridgette mentions that Genesys actively benchmarks with other organizations and participates in various coalitions to stay informed about best practices. They also utilize platforms like Ecovadis and CDP and partner with peer companies to survey their supply chains. In the past year and a half, Genesys has moved from a bronze rating to a gold rating from Ecovadis, and improved their CDP score from a D to a B. Bridgette emphasizes that they are actively trying to be a leader in sustainability and to bring everyone within the company and their partners along this journey.

The Climate Confident podcast aims to bring you inspiring stories from sustainability leaders, and this episode was no exception. I highly recommend you listen to the full episode to learn more about Bridgette McAdoo’s journey, her insights on ESG and sustainability reporting, and Genesys’ sustainability initiatives.

Don’t forget to follow the Climate Confident podcast for more inspiring stories and remember, if you value receiving weekly actionable insights on sustainability in business, you can always sign up to be a Supporter of the podcast for less than the cost of a cup of coffee.

A word cloud featuring "Inflation"
Digital Supply Chain

Supply Chain Opportunities in Times of Uncertainty: Insights from CEO Greg Price of Shipwell

I am excited to share that on my latest podcast episode, I had the pleasure of speaking with Greg Price, CEO of Shipwell. We discussed a range of topics related to the current state and future of the supply chain industry.

One of the key takeaways from our conversation was the importance of strong leadership in navigating the uncertain and rapidly-changing landscape of the industry. Greg emphasized that in times of economic uncertainty and recession, it’s crucial to take a step back and look at the bigger picture in order to identify opportunities and drive positive outcomes.

Another highlight of our conversation was the discussion on the role of technology in the supply chain. Greg shared insights on how Shipwell is using cutting-edge technology to streamline operations and improve efficiency for their clients. He also highlighted the importance of data and analytics in making informed decisions and staying ahead of the competition.

We also touched on the impact of the COVID-19 pandemic on the supply chain and the ways in which it has accelerated the adoption of digital solutions. Greg shared his thoughts on how the industry will continue to evolve post-pandemic and the opportunities that lie ahead.

My 5 key takeaways from this episode:

  1. Strong leadership is crucial for success in the supply chain industry, especially during recessionary and inflationary environments.
  2. It is important to take a step back and assess areas and elements in the supply chain that need to be focused on in order to drive positive outcomes.
  3. In order to stay competitive and ensure job security, it is important to continuously drive impact and results in the supply chain.
  4. Cost efficiency and future-proofing are key areas to focus on in order to optimize supply chain performance.
  5. Collaboration and open communication with peers and superiors is vital in order to drive progress and success in the supply chain industry.

Overall, it was an enlightening conversation and I believe our listeners will find it incredibly valuable. I encourage you to give it a listen and let me know your thoughts.

I also want to thank Greg for taking the time to speak with me and for sharing his valuable insights. If you are interested in learning more about Shipwell or connecting with Greg, you can reach him at greg@shipwell.com or visit their website at shipwell.com.

And remember to follow and support the podcast, as I will continue to bring you valuable content and expert guests in the field of supply chain.

Image credit: Word Cloud by Epic Top 10

SMS Text
Digital Supply Chain

Streamlining Supply Chain Issue Resolution with Riptide’s Three-Way Text Platform

In today’s episode of the Digital Supply Chain podcast I had the pleasure of speaking with Doug Marinaro, the CEO and co-founder of Riptide, a three-way text platform for issue resolution.

Doug shared the story of how Riptide came about, starting from the simple idea that a lot of problems could be solved before they become failures if the right people come together in a conversation. He and his co-founder, a small businessman in San Francisco, had previously been applying messaging to his auto repair and towing businesses, and saw dramatic improvements in his ability to satisfy customers. From there, they decided to expand this concept of messaging to be applied more broadly in the context of business and transactions.

Doug went on to explain that Riptide is different from consumer messaging apps like WhatsApp or Telegram, as it allows businesses to have control over who’s in the conversation, where the information about the conversation goes, and the conversation workflow. This allows businesses to automate the conversation and also give the people responsible for the success of that service, the ability to control the conversation and the participants.

Riptide is currently being used in roadside service, delivery, field service, and home services. Doug shared an example of last mile delivery, as this is where Riptide’s solution applies the most. He highlighted that the intersection of instant gratification with complexity is where Riptide’s solution is most valuable, as customers have an expectation of getting an answer immediately and getting their delivery instantly, but the process of actually accomplishing that delivery can be complex and difficult to manage. Riptide’s solution allows businesses to have control over the customer journey, and to have the right participants in the conversation at the right moment, which ultimately leads to a positive end-to-end customer experience.

Doug also discussed Riptide’s expansion plans, and how the solution can be used globally. He mentioned that Riptide is currently only available in North America, but they are talking to customers all around the world who have heard about what they’re doing and the universality of this problem. The good news is that the telecom services that they work with are robust and global, which will allow them to rapidly expand into other countries.

Riptide is a web-based app, so there’s nothing that needs to be installed on your computers, and it allows for the consumer to use the messaging app that’s already on their phones. This makes it easy for businesses to integrate Riptide into their ecosystem, and to provide real-time visibility on every conversation that’s happening. This data is collected and can be mined, and Riptide generates dashboards on usage by different parties, on response rates, and on how long it takes a person to read a message. This data can also be used for dispute resolution and to apply machine learning models that will allow businesses to insert chatbots into the conversation.

Overall, Riptide would appear to be a valuable solution for businesses looking to have control over the customer journey and to ensure a positive end-to-end customer experience. Tune in to the episode to learn more and to hear Doug’s insights on how Riptide can help your business.

And of course, be sure to follow the Digital Supply Chain podcast in your podcast app of choice to stay up-to-date on the latest trends and best practices in Supply Chain.

Photo credit Sarah Marriage on Flickr

Technology / Software

Innovation at the IBM Smarter Industries Symposium

IBM Smarter Industries Symposium
Photo credit Tom Raftery

I attended the inaugural IBM Smarter industries Symposium recently and the major talking point that emerged from it was Innovation.

The event was a nice mix of presentations by IBMers, customers and “breakout exchanges” with a healthy mix of both.

Almost all of the speakers talked about the increasing complexity of doing business today. Frank Kern, for example, mentioned that 79% of CEO’s expect high level of complexity in the next 5 years but only 49% say their companies are prepared for it! Interestingly, 60% of those say that what is needed to combat complexity is creativity!

Ginni Rometty talked up the need for businesses to become smarter and provided a three-step roadmap for them to become so. The steps consisted of

  1. Instrument to manage
  2. Integrate to innovate and
  3. Optimise to transform

Basically, Ginni is saying that organisations need to digitise all aspects of their business, integrate the data streams from this instrumentation to take advantage of it and then use things like predictive analytics to transform from being reactive to being proactive. Predictive analytics are already being used by the New York police department, Frank Kern reminded us, to predict where the bad guys will go after they commit crime!

Ginni used the example of the Singapore Land Transport Authority’s bus arrival predictor (98% accurate to within a minute up to an hour ahead of time). This was deployed around the same time as congestion charges to encourage people to use public transport. Not only can you quickly see up to an hour ahead of time when buses are due, but the system can also give you an idea of seat availability – how’s that for predictive analytics?

Organisationally, the rollout of analytics is transformative. It leads to smarter decisions – ones based on data, not the HIPPO principle (HIPPO = Highest Paid Person’s Opinion!).

In the Capitalizing on Complexity session there were speakers from 1800-Flowers and Texas utility Oncor – two very diverse businesses, I think you’ll agree. Chris McCann of 1-800Flowers said when they realised that their business is not about delivering flowers, but delivering smiles, they quickly expanded the range of smile-giving products they deliver! He said their future is a combination of social media and commerce – a mix he referred to as social commerce.

Because Gen Y doesn’t make purchasing decisions before checking with their network…