I have heard it back that the reason for my recent posts about Blacknight is nothing to do with my poor customer service experience but rather because I am trying to bully Blacknight into becoming a customer of CIX!!!
In case anyone else has heard this ridiculous rumour and has put any stock in it let me address it quickly.
First off, anyone who knows Michele (MD of Blacknight), knows that any attempt to bully him into doing anything is definitely not going to work!
Secondly, how does this work anyway? Bully someone into buying something? Surely if I was chasing Michele as a customer for CIX, I would have been singing Blacknight and Michele’s praises on the blog. Not picking up on the failings of Blacknight’s customer service.
Finally, as far as I recall, I only spoke to Michele once about hosting in CIX. This was when I called him to inform him of our intention to build an N+1 data centre in Cork way back in July or August of last year. At the time Michele didn’t express much interest and said he wouldn’t commit to anything but that he may take a rack in the data centre when it had been in operation a year or so and had proven itself. I asked him to forward on any requirements he’d have from a data centre. He never did.
Not exactly a hot prospect so I didn’t think about him much more in relation to CIX as we had far larger prospects to chase.