A quick question for readers of this blog – have any of you used Easycar for car rental, and, if so, did you find them reputable?
I ask this because I organised a car to be ready for us when we landed in Malaga on the evening of the 27th (Dec) last.
We were arriving in (my wife and two young children) with two large suitcases, some hand luggage and a pram for the baby so I arranged for a medium sized family car.
However, when we arrived in Malaga, the local Easycar company had no confirmation of our booking and refused to give us a car (despite my having the print out of the confirmation email I had received).
I had already paid Easycar for the car and I ended up having to find another company to rent a car from. All that was available was a Fiat Punto – trying to fit us all into the Punto, with our luggage, for a two hour drive to Seville was no fun.
I have contacted Easycar since (their helpline was closed at the time) and they said if I forward the invoice from the other rental company they will consider refunding me!
So, is this common Easycar practice and do I have any chance of seeing my money again?