Pat reported this morning that Smart Telecom’s phone service was down. Their upstream provider, Eircom, cut them off for non-payment of bills leaving 40,000+ of Smart’s customers with no phone service.
Were I cynical I’d suggest that Eircom did this as a cheap means of acquiring 40,000+ new customers.
The Irish telecom’s regulator, ComReg (aka Eircom’s lapdog) knew this was coming for a long time and never bothered stepping in to try to resolve the dispute – why would they? It is not as if ComReg gives a toss about the consumer. Nope, yet again they (in)acted in Eircom’s interest.
It will be interesting to see what position Isolde Goggin will be offered in Eircom when she steps down as ComReg Chair.