Tag: utilities
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Utilities should open up API’s to their smart meter data
The world of utilities is changing with the roll out of smart meters. One of the biggest changes will be the wealth of data that utility companies will suddenly be flooded with. As we noted in a previous post on GreenMonk, Centrica has: 18 million residential accounts and one million business accounts. Right now they…
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Friday Green Numbers round-up for Feb 4th 2011
And here is a round-up of this week’s Green numbers… Europe’s Energy Member States of the European Union have agreed on targets aimed at reducing greenhouse gas emissions by cutting energy consumption by 20% and increasing the share of renewables in the energy mix to 20% by 2020. The ‘Europe’s Energy’ project gives users a…
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No, energy is not too cheap!
Is energy too cheap to motivate consumers to change their habits and use less?
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Utilities developing more of a customer focus
I attended the SAP for Utilities conference earlier this week in Huntington Beach and I have to say I am impressed by the progress American utility companies are making towards being more customer centric! The event was titled Sustainability for the New Energy Era and there was a full track dedicated to Smart Grids (obviously…
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Understanding the Smart Grid – my TreeHugger interview
Jaymi Heimbuch contacted me recently to ask if I’d agree to be interviewed for a TreeHugger article she was planning to write on Smart Grids. “Love to”, I said. Jaymi sent on the questions, I replied and today she posted the interview on TreeHugger. Here are the questions and my answers: TH: What’s the biggest…
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Dude – Where’s My Customer? On Telcos, Utilities and Smart Grids. Towards a “SIM Card” for Smart Grids
We had a really solid briefing with Convergys today. The firm sells software and services to telcos and utilities for customer care and billing – it has 80k employees worldwide, 550+ clients, and $3bn in revenue. According to Greenmonk research most utilities are failing to understand the the need to put the customer right at the…
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Are utility companies ready for full smart grids?
In the Smart Grid Heavy Hitters video interview series I have been publishing here on GreenMonk, one of the questions I ask all interviewees is, “What is a Smart Grid?” Almost all the interviewees talk about an infrastructure capable of full end-to-end, two-way communications. That is, communication from utilities down to the appliance level in-home,…