Tag: Job Satisfaction

The Power of Listening to Your Frontline Workers: A Recap of My Podcast with Dan Johnston

I’m excited to share a new episode of the Digital Supply Chain podcast, featuring Dan Johnston, CEO of WorkStep, a platform that helps companies improve their supply chain workforce engagement.

In this episode, Dan and I delve into the challenges of supply chain workforce engagement, and the impact it has on a company’s bottom line. With turnover rates on the rise, companies are facing increasing difficulties in retaining and engaging their frontline workers. This not only affects productivity and safety, but also profitability.

However, Dan believes that there is a double bottom line opportunity in this challenge, as companies that invest in improving their supply chain workforce engagement can not only save millions of dollars, but also positively impact the lives of thousands of frontline workers.

We discussed the results of a case study with Animal Supply Company, a smaller logistics firm that saw a decrease in annualized turnover rates of 50% after implementing the WorkStep software. Dan also shared his insights on the current trends in the space, and how companies can use technology to improve their supply chain workforce engagement.

One of the key takeaways from the episode is that companies have the power to positively impact the lives of their frontline workers, and that doing so is not just good for the bottom line, but also for the human bottom line. Dan believes that companies that listen to the voice of their associates, engage with them, and take the actions that could be most impactful for them, will ultimately be the most successful in the long run.

As WorkStep is a series B company with over a hundred large customers, and millions of frontline workers, Dan shares his vision for the future of the platform and how it will help companies not only decrease turnover, but also make their supply chain a better place to work.

I hope you enjoy this episode as much as I did, and I encourage you to listen to it in full to learn more about the challenges and opportunities of supply chain workforce engagement. You can visit workstep.com or email Dan directly at dan@workstep.com for more information.

Don’t forget to follow the Digital Supply Chain podcast for more insights and discussions on the latest trends and developments in the world of supply chain. Thank you for your support!