Tag: irish_hosting

Blacknight suspends site against explicit instructions

I’m furious. A client’s domain was suspended by Blacknight despite my explicit instructions to the contrary on Friday.

I received a call from Blacknight on Friday saying the site was due to be suspended. I told the Blacknight representative that the domain had been transferred out of my control in July and that I needed to contact the site owner to clarify the situation. I then specifically instructed her not to suspend the site until I could clarify the situation.

On Saturday afternoon the site’s owner contacts me to say the site is offline. AAAAAAAAAAhhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!!!!!!!

What’s worse is because the site was suspended on a Friday, it can’t now be re-instated until Monday afaik.