Nokia N91 crashing

I bought my wife a Nokia N91 for her birthday last year and initially she loved it. It has got a 4gb hard disk which makes it idea for rich media.

She even used it to listen to a couple of podcasts (no, none of mine, she’s not that sad!).

However, it has now become a major source of annoyance for her as it freezes up completely at least once a day. The only way to get it going again seems to be to take off the back, remove the battery and re-seat it again!

Has anyone else had this kind of problem with an N91 and if so, how did you resolve it?

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16 thoughts on “Nokia N91 crashing

  1. Paul M. Watson

    We’ve got the Nokia N93 here and if the memory gets full or an app. attempts to use more memory than is allocated to it then the phone freezes and you have to rip the battery out. Very annoying for development work.

  2. bernard

    Bah – keyboard misbehaved.

    I ment to say, also before doing that, of course, do a full backup of the contents (not sure if Pilar uses a Mac, or a PC-I am guessing a mac:), but either way, you can successfully sync it to both.)

    NB: Caveat User!

  3. Tom Raftery

    Not sure it will do anything Bernard as the phone totally locks up when it freezes so the keypad doesn’t appear to work (the Power On/Off certainly doesn’t work) but we’ll try it.

    Thanks.

  4. Tom Raftery

    You sure about the sync’ing with a Mac Bernard?

    It is not supposed to work with iSync (now I hacked the Mac so it will sync, but in general…).

  5. Tom Raftery

    I assume there is an easy way to update the firmware using a Mac Bernard.

    Or are Nokia still telling Mac users to f**k off? Despite the fact that Microsoft ban their employees from using Nokia phones.

  6. Jan

    My Dad has a similar problem – he thinks it’s when he is travelling from a 3G network area to a regular GSM area. Not sure if that helps, but worth checking out.

  7. Tim

    Not that it will help much but my Sonyericsson K610i does a similar freeze, its as if it doesn’t have enough RAM to cope with all the keyboard functions, I’ll be taking mine back as soon as I get home, I was going to go back to Nokia……..maybe it will have to be something else?

  8. Tom Raftery

    My Dad has a similar problem – he thinks it’s when he is travelling from a 3G network area to a regular GSM area

    I had that problem on my N70 Jan so I turned off 3G on my phone and my wife’s a while back. Thanks.

    maybe it will have to be something else?

    Dunno Tim – maybe wait for the iPhone ;-)

  9. Bernie Goldbach

    Freezing normally follows a memory leak from an application that is open but no longer active.

    When I exit applications that I’m no longer using, my Nokia phones never freeze.

    If freezing happens when downloading heavy files Over The Air, you have to consider limiting your heavy downloads to 3G coverage.

    Even with a total freeze, you should still be able to receive text messages.

  10. Tom Raftery

    Bernie,

    my wife stopped using the phone for listening to podcasts a long time back (it crashed too often).

    Now she simply uses it for calls and the occasional text.

    The crashing is still happening.

  11. bernard

    Morning Tom,

    You sure about the sync’ing with a Mac Bernard?

    It is not supposed to work with iSync (now I hacked the Mac so it will sync, but in general…).

    I have my E61 synching with my PB perfectly. I didn’t have to “hack” anything really. I did have to get a plug-in for isync, but managed to synch it easily.

    I now have my E61 synching with the PB and my Thinkpad perfectly.

    I have to say it was alot easier than trying to synch my Treo 650. And I didn’t have to pay 35 dollars for software (like I did for the Treo).

    I assume there is an easy way to update the firmware using a Mac Bernard.

    Or are Nokia still telling Mac users to f**k off? Despite the fact that Microsoft ban their employees from using Nokia phones.

    AFAIK (and I don’t work for Nokia Mobile phones) there is no easy way to upgrade firmware using a Mac.

    Of course they are telling them Mac users to f!!k off! Damn Mac users! :P

    TBH, I wouldn’t really take what Microsoft do as any yardstick. Of course they tell their employees to buy Windows Mobile phones, they probably need the sales!

    With regards to the lack of Mac support, I know some people have been asking questions about the lack of Mac support.

    The exact same way that other makers (and I’ll say Palm here AGAIN!) go for the popular OS support, so it seems, does Nokia.

    And as for waiting for the iphone? I dunno. I have to say (honestly!) I didn’t like it when I saw it, and it seems that people aren’t willing to pay over $500 for it.

    Jan’s problem sounds like maybe handover problems. When you loose 3G coverage, the network is supposed to do soft handover (inter technology 3G-2/2.5G) and the user shouldn’t ever know. Sometimes this doesn’t happen (there is at least one network in Ireland that this happens on!).

    It also could be the problem that Bernie mentioned. Is there a new version of the podcasting application out? You can ask the development people about it, they might be able to help.

    Anyway, if the phone is still in guarantee you can bring it back to the shop.

    hope that helps,
    bernard

  12. ABDUL

    My N91 freezes all buttons stop automatically i don’t know the problem who can help me i don’t know?

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